12
Programs live
48
Teams aligned
$42M
Revenue impact
Roadmap · cross-functional
Today · stakeholder feed
5 updates
Swati Parmar
Program Manager
10+ years turning complex, cross-functional work into shipped outcomes across product, growth, and operations.
Without a PM
Every function is optimizing locally. Priorities collide, dependencies slip, and the loudest voice sets the roadmap. Activity feels high. Outcomes drift.
With one in the room
A shared outcome, a clear plan, and a rhythm that surfaces risk early. Teams move in the same direction — on purpose.
Fragmented asks from GTM, Engineering, Finance, and Ops — each with a different definition of success and a different deadline.
A single program charter: the business outcome, the success metrics, the guardrails, the RACI. Signed off by every function before a single ticket is opened.
Programs · selected
Six growth squads were shipping in parallel — acquisition, activation, retention, monetization — and none of the numbers were adding up at the leadership review. I built one program charter across squads, tied every workstream to a single north-star funnel, and replaced status theatre with a weekly outcomes review. Within two quarters, conversion moved 22%, CAC dropped 14%, and the leadership team started planning from evidence instead of anecdote.
Onboarding, workouts, coaches, content, notifications — nine teams touched the same member and none of them had the full picture. I ran a two-quarter program to unify the member journey: shared events schema, one experimentation platform, one weekly review across product, data, ops, and CX. The result was a coherent experience that lifted 30-day retention by 18% and gave leadership a single view of member health for the first time.
Leadership wanted AI leverage; the org wanted clarity. I built the program end to end — vendor selection, security review, pilot cohorts, enablement, adoption metrics, and a change-management plan tied to real workflows. Twelve weeks in, the copilot was embedded in four core workflows, saving an estimated 6,800 hours per quarter and unlocking a measurable lift in delivery velocity — without a single security or compliance escalation.
The program stack · from planning to reporting
Jira
Confluence
Asana
Notion
Miro
Slack
Google Gemini
LookerJiraConfluenceAsanaNotionMiroSlackGoogle GeminiLookerAbout me
I bring over ten years of experience running cross-functional programs at high-growth consumer and e-commerce businesses — aligning product, engineering, data, GTM, and operations around a single business outcome.
My work sits at the intersection of strategy and execution: translating leadership intent into phased roadmaps, surfacing risk before it becomes a headline, and building the operating rhythm that keeps twelve teams moving in the same direction.
After a three-year break during which I built deep AI fluency, I'm returning with a sharpened toolkit — combining commercial judgment, program discipline, and AI as a copilot for planning, communication, and analysis.
Experience
Download ResumeProgram Manager — Growth & Member Experience · Bengaluru
Led cross-functional programs across growth, product, data, and CX at a 12M-user consumer platform. Owned the north-star funnel, unified nine product teams around the member journey, and built the weekly outcomes rhythm the leadership team runs on.
Program Manager — Content & Merchandising · Bengaluru
Ran on-site programs for one of India's largest travel platforms. Aligned merchandising, pricing, and engineering around a single conversion roadmap — the surfaces where intent met purchase.
Program Lead — Fashion Category · Bengaluru
Category-level programs for India's largest fashion e-commerce vertical. Learned how scale changes everything — what works for a thousand users breaks at ten million, and every program needs a plan for the second one.
Audit Assistant, AERS · Hyderabad
Early exposure to how large organizations control risk, evidence outcomes, and hold themselves accountable — the operating instincts I still bring to every program.
Education
Bachelor of Commerce (Honors), Ramjas College
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